Welcome to 2020. The marketplace is crowded. Half of our favorite businesses have closed. Shoppers trudge into stores only when necessary, masks on, six feet apart. Essential employees share half smiles to build camaraderie. Even the grapes are brownish and the cucumbers are soft as they protest having to look cheerful under the bright groceryContinue reading “Go Micro: Small Consumer Moments Make a Mega Impact”
About a dozen eye rolls into the conversation, he replied with wisdom beyond his years.